OAG - Child Support | Child Support Officer II | 25-0751 | REVISED 8/22/25

ATTORNEY GENERAL OF TEXAS • San Antonio, TX • 23h ago

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00052186 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney Generals (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their childrens lives and ensuring that children in Texas receive the support they need and deserve. Child Support Officers (CSOs) conduct detailed investigations to locate absent parents; assist in establishing paternity; obtaining court orders for financial support and health care coverage for children; enforcing child support orders; responding to customer inquiries; promoting the involvement of both parents in their childrens lives; and collaborating with state agencies and community organizations to serve Texas families. CSOs gain valuable investigative and legal experience and are part of a collegial team dedicated to supporting Texas children and families. CSOs experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the States law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans. Takes the appropriate case action to locate absent parents, establish paternity for children born out-of-wedlock, establish or enforce child/medical support obligation, or initiate case closure: Conducts detailed in-office investigations to locate parties, verify employment and determine assets Prepares documents relating to legal and administrative actions to establish or enforce child support orders Negotiates lump sum payments from noncustodial parents who owe past due child/medical support Negotiates out-of-court settlements and agreements with parties Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s) Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES), case/court documents Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository Reviews cases to determine if the cases are eligible for closure Attends court to assist legal staff, as neededResearches case information on the computer including TXCSESMaintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations, and other states IV-D regulationsAssesses child support cases to determine the appropriate case actionExplains Child Support Program policies, procedures, and regulations to customersResponds to customer inquiries and complaintsAssesses the validity of complaints against the IV-D program with impartialityServes as Notary PublicPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications: Education: Graduation from high school or equivalentEducation: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialistKnowledge of Investigative practices and techniquesSkill in interviewing and negotiatingSkill in using a personal computer for word-processing and data entry/retrievalSkill in basic mathematical computationsSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 15% Ability to @type 35 words per minute (Typing test required at time of interview)PREFERRED QUALIFICATIONSEducation: Graduation from an accredited four-year college or universityKnowledge: Investigative practices and techniquesOther Language: Ability to proficiently read, write, and speak Spanish To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Similar Jobs

Manufacturing Project Manager

The Boeing Company • San Antonio, TX • 2h ago

Management & Administrative

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

2h ago

Go to Apply

Sales Manager Stone Ridge

Xponential Fitness • San Antonio, TX • 3h ago

Management & Administrative

Now Hiring: Sales Manager - Team San Antonio | Stretchlab Are You a Sales Leader with a Passion for Wellness and a Drive to Win? Stretchlab, the Industry Leader in One-on-one Assisted Stretching, Is Seeking a Resilient,...

3h ago

Go to Apply

General Sales Manager StretchLab Dominion

Xponential Fitness • Alamo Heights, TX • 3h ago

Management & Administrative

Join Our San Antonio Team as a General Sales Manager! About Us:StretchLab is a leading provider of one-on-one assisted stretching services, dedicated to helping individuals reduce muscle and joint pain, improve flexibili...

3h ago

Go to Apply

Contact Center Technology Strategy & Modernization Manager

Deloitte • San Antonio, TX • 8h ago

Management & Administrative

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can en...

8h ago

Go to Apply

Customer Service Representative

US Tech Solutions • San Antonio, TX • 23h ago

Management & Administrative

Timing: 8am to 8pm CT (8-hour shifts Mon - Fri) Duration: 3 + FTE Possibility Job Description: Assisting members with their pharmacy benefit plans via incoming phone calls. You will take inbound calls and answer question...

23h ago

Go to Apply

Hearings Officer (San Antonio)

TEXAS WORKFORCE COMMISSION • San Antonio, TX • 1d ago

Management & Administrative

The Texas Workforce Commission is looking for attorneys or law school graduates, to serve as Hearing Officers for unemployment hearings. TWC is not considering applications from individuals who require sponsorship for an...

1d ago

Go to Apply

Administrative Assistant

Namauu Technological and Industrial • San Antonio, TX • 1d ago

Management & Administrative

Summary Be a part of a first of its kind team utilizing DevSecOps technology to rapidly deliver capabilities to support a wide range of DoD missions in the heart of downtown San Antonio.You will be supporting a culture t...

1d ago

Go to Apply

Cleared Armed Security Officer - Must have DOD Clearance

Allied Universal • San Antonio, TX • 1d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be pa...

1d ago

Go to Apply

Manager of Rehab Services

HCA Healthcare • San Antonio, TX • 1d ago

Management & Administrative

Description Introduction Do you want to join an organization that invests in you as a Manager of Rehab Services? At Methodist Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to suppo...

1d ago

Go to Apply

Add Add to Saved Jobs Back Administrative Assistant to Vice President - NVC - req12995

Alamo Colleges District • San Antonio, TX • 2d ago

Management & Administrative

Administrative Assistant to Vice President - NVC - req12995 If you are a TRS or ORP retiree please contact Employment at employment@alamo.edu for clarification on eligibility of this position. Posting closes on: 8/30/202...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.